Wd Not Mounting Mac
I'm not sure if I can help, but here was my situation. For some unknown reason my WD 1TB suddenly stopped 'mounting.' I'm using MacOS version 10.13.4 (High Sierra). I found one of my older forensic applications called Disk Arbitrator.
Wd my passport light on but not working. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won. This would not work on my Mac with OS Yosemite. Other reviews show the same problem but I had not seen them when I bought it. It reportedly works with OS Maverick and under but has problems initializing on Yosemite. Unfortunately, the WD troubleshooting website recommends things like buying another Thunderbolt to USB cord to try to get it to work. Your Passport Software will not work on Windows RT, you can access the drive through Explorer. Maybe at some point Western Digital will release a Windows Store App for the Passport Series, but until then treat like any other normal external hard drive. Everything about WD My Passport is great except one, reparability. The small form factor means that WD My Passport repair is not the easiest one to do. And hard disk errors can happen from both the hardware and software side of things. So before you jump into conclusions, you need to. In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. This caused an issue as I needed windows 10 to recogn.
Summary: This article analyzes why the WD My Passport for Mac drive is not mounting/working on Mac and how to fix this issue. If you worry about losing data, you can recover data from the WD hard drive with iBoysoft Data Recovery for Mac at first.
- Here are some common reasons on external hard drive not mounting on Mac; Faulty connection with external storage drive; The first and foremost reason for your external hard drive not mounting on mac could be the dirty or loose connection between the cables, USB-C multi-adapter, thunderbolt 3, or any other connection ports.
- The recent Western Digital 'easy store' and 'My Book' hard drives have a Mac Sierra 10.12.6 issue: They are invisible to the Desktop. WD Utilities says my two drives check out ok; Mac Utilities recognizes both hard drives. Going to the Mac Genius Bar on Monday. BestBuy sold me the original WD easystore 8T and WD sent me a My Book 8T.
- Re: WD My Passport for Mac won't mount on my Mac Pro in response to Phyllis Ormsby. HI, I have a some what similar problem. I am afraid the drive is in big trouble. In the middle of copying files, I accidentally unplugged it. Now it WILL NOT MOUNT! It shows up in disk utility and passes verification and repair with flying colors.
What is meant by mounting a WD My Passport drive on Mac?
The WD My Passport for Mac hard drive is specially designed for Mac mini computers, iMacs, MacBook Pro and MacBook Air. You can access My passport for Mac drives only when macOS recognizes the format of the drive. This process is called mounting.
However, once your computer fails to recognize that format (also known as file system), the WD My Passport for Mac hard drive is not mounting on Mac computer.
Why is WD My Passport for Mac not mounting?
WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. If the external hard drive won't mount, you can't open this WD My Passport for Mac drive and access your important files.
Here is one typical case from forums:
WD My Passport for Mac hard drive (2 TB) won't mount on my MacBook Air, grayed out in Disk Utility. I have 1 TB family photos on this hard drive, which are very precious for me. How to fix if WD My Passport for Mac not working on Mac? Any data recovery solution? Thanks a lot!
If you haven't got an effective workaround when WD My passport hard drive fails to mount in Finder or Disk Utility, this page will help. You'll know how to mount the Western Digital my passport drive on Mac again.
How to fix the unmounted WD My Passport hard drive on Mac?
The connected WD My Passport drive should be automatically mounted on the desktop, in Finder and Disk Utility. When it won't mount on Mac as you expect, you can try these methods.
1. Show the mounted WD My Passport for Mac hard drive on Mac destop
Sometimes, the My Passport drive is recognized and mounted by the Mac, and you just don't see it. You can go to Finder > Preferences and confirm if the 'External Disks' under 'Show these items on the desktop' is selected. This will ensure if the external drives connected to this Mac are allowed to show on the desktop.
But if your WD My Passport drive is not even showing up, it's reasonable that you can't see it mounting on Mac. Then, you shoud check the connections and some hardware issues.
2. Force Mount the WD Mac hard drive in Disk Utility
You can go to Utility and see if this hard drive appears in the left sidebar. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the 'Mount' button to force mount the hard drive. However, if this external hard drive is corrupted, the 'Mount' button will not be available and you need to try the next solution.
But sometimes, you can't mount a hard drive on Mac because of internal disk errors like file system corruption, partition table lost, the directory is corrupted, etc. You WD My Passport for Mac drive won't be recognized by your Mac in these cases. Fortunately, you can fix the hard drive not mounting issue with the native disk repair tool, First Aid.
3. Run First Aid to fix WD My Passport for Mac not mounting error
First Aid is a Mac built-in tool to verify and check minor problems of a hard disk. Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool.
Step 1: Go to /Applications/Utilities/Disk Utility/, then click Continue.
Step 2: In the sidebar, select the unmounted WD My Passport for Mac hard drive.
Step 3: Click the 'First Aid' button.
Step 4: Click Run.
If Disk Utility reports that the WD My Passport for Mac hard drive appears to be OK or has been repaired, you're done. Otherwise, this WD My Passport drive has been corrupted. You have to retrieve your data from this corrupted hard drive as soon as possible.
When those methods didn't make any difference and the WD My passport for Mac hard drive is not mounting still, you need to check some hardware issues that get involved in the disk connection.
Let's start with some basics factors.
4. Check the power supply of the WD My Passport for Mac drive
It's well known that insufficient or no power supply in USB ports could also lead to hard drive not mounting issue. Therefore, you should make sure the WD My Passport for Mac hard drive is getting the appropriate power. If the drive came with a Y-cable, use both USB connectors. Moreover, do not connect the drive through a USB hub, connect it directly to the Mac. Make sure the power adapter is connected directly to a wall outlet, not to an extension cord.
5. Check the USB cable
When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one.
6. Check the USB port of your Mac
If the problem still continues, try using a different USB port. Perhaps your Mac has two USB port - the back and front ones. Assuming the My passport driveis plugged in the front USB port, try to insert the drive to the back USB port.
7. Check for driver update
If the hardware seems to be OK, let's check the software that related to this disk problem. The My passport disk driver, a software component, bridges the operating system and the drive to communicate with each other. But the files of My passport driver could be deleted, outdated, or corrupted for virus invasion or misoperation.
So, when the WD My Passport drive is not working or the external hard drive won't mount on Mac, check the disk driver.
My Passport Wd For Mac Not Working Windows 10
Step 1: Click the Apple icon and select 'App Store…'
Step 2: Click Update (NOT UPGRADE!) to install a specific update or Update All Terminal command for mac os. to install all available updates.
Sometimes, WD My Passport for Mac driver, software, and WD disk tool are needed, especially when you want to open a WD My Passport for Mac drive that is locked. You can go to WD official website and download software for WD My Passport troubleshooting and for WD My Passport driver update.
How to fix WD My Passport for Mac hard drive not mounting error without losing data?
However, if WD My Passport for Mac hard drive still won't mount on Mac, the last solutions is to reformat the hard drive. But reformatting will delete all data stored on the hard drive, and most of the time, many important files are stored on the WD My Passport for Mac hard drive.
If you haven't backed up important files, how can you recover files from the WD My Passport drive? It's high time to recover lost data from the unmounted hard drive first.
Step 1: Recover lost data from unmountable hard drive with iBoysoft Data Recovery for Mac
As for Mac data recovery, iBoysoft Data Recovery for Mac is highly recommended as it's a free Mac data recovery software. It can easily retrieve files from WD Passport drives. This software can recover lost data from corrupted hard drive, unreadable hard drives, formatted hard drives, unrecognized hard drives, unmountable hard drives, inaccessible hard drives, and recover lost data from uninitialized hard drive. You can use this hard drive data recovery software on macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/10.12 Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7.
1. Free download and install iBoysoft Data Recovery for Mac.
2. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive.
3. Click 'Scan' to search for all lost files on this drive.
Can't Mount Wd Drive On Mac
4. Preview the listed scanning results, choose files we want, and click 'Recover' button to get them back.
Hopefully, you'll get all your files off after the WD My Passport is not working nor mounting.
Step 2: Fix WD My Passport for Mac drive not mounting error by reformatting
After getting lost files back, you can fix WD My Passport for Mac hard drive not mounting error by reformatting without worrying about losing data. This will reset the WD My Passport hard drive.
• Guide to reformat WD My Passport for Mac external hard drive
Wd Mybook Not Mounting Mac
Conclusion
WD My passport for Mac hard drives always offer quick and easy way to expand the storage space of your computer. It has amazing features like cloud storage, password protection with hard drive encryption, and compatiblity with Apple's Time Machine backup software, so that you can store a massive amount of photos, videos, music and documents.
But the WD My Passport for Mac drive not mounting issue will call a halt on all these good things. You need to repair the WD My Passport for Mac that is not working or corrupted first, and recover data with the assistance of iBoysoft Data Recovery for Mac.
Wd My Passport For Mac Not Showing Up On Windows
For any questions or suggestions, please email us below.
External hard drives are not only renowned for their data storing capability but also for their portability function. Whenever you connect your external hard drive to the USB port of your Mac computer, it shows up not only on the desktop but also in the Finder menu on the left-hand side under Locations or Devices.
Due to various reasons which are mentioned below, you might find your external hard drive not showing up on Mac. If you have saved all your crucial backup on the external drive, MacBook not recognizing external hard drive can lead to a data loss scenario.
In this article find out:
Why is my external hard drive not showing up Mac?
- External hard drive corruption.
- Physical damage to the external hard drive.
- Faulty USB connector.
- Problem with Mac USB ports.
- Hidden external drive.
- Improper formatting on the external hard drive.
- Recent macOS Big Sur or Catalina update issue.
Before you move on to find proven ways to troubleshoot external drive not showing up on Mac, let us first know how to recover data from it.
How to Recover Data from External hard drive not showing up on Mac?
Download Remo Recover Mac, a user-friendly tool to recover data from internal and external storage devices like external HDD, SSD, USB, SD card, etc. The tool supports recovery of more than 300 file types such as photos, videos, PDF files, audio files, raw images, Office files. Using this tool, you can easily restore data from MacBook Air, MacBook Pro, WD MY Passport, Seagate external hard drive, and many more.
Steps to Recover data from External hard drive not showing up on Mac:
Download and install Remo Recover (Mac/ Windows)> Launch the tool and click on Recover Volumes/ Drives option > Choose Volume Recovery and select the external hard drive that is not showing up on Mac to restore data from it > Click on Advance Scan button to start data recovery process > After scanning completes, select the files which you want to recover from your external hard drive not showing up Mac > Finally, click Save button to restore the selected files to any location of your choice.
How to Fix External hard drive not showing up on Mac?
1. Connect the External Hard drive Properly
The first and foremost thing to do if your external hard drive not showing up on Mac is to check if the external hard disk is properly connected or not. Once, it is confirmed that the external hard drive is properly connected to your Mac device, then your Mac should easily recognize the external hard drive and the data saved on it.
If your Mac not recognizing external hard drive due to any hardware issues, you can plugin the unrecognized external hard drive into a different USB port of your Mac. It might look like child's play but inserting an external hard disk to another or healthy USB port can help you understand whether the issue is pertaining to the hard drive failure or USB cable.
2. Fix issues with the USB cable
Your external hard drive not showing up on Mac can be due to the USB cable or HDMI cable connecting the external hard drive to your MacBook Pro or Air.
- Accessing data from an external hard drive on Mac is dependent on the USB cable. If the USB cable is not properly connected to your device then, Mac won’t recognize the external hard drive.
- If your USB cable is damaged, then fixing it becomes a priority to access your external hard disk on Mac. Hence, make use of a different USB cable to connect the external hard drive to a Mac computer.
Quick Note: If your MacBook is having USB-C or Thunderbolt 3 ports, then use USB-C to USB adapter to connect the external hard drive to your Mac.
3. Reset Mac computer
Resetting a Mac machine can reboot a few system settings to its default and ensure any issue with respect to it is resolved. This can also help you fix the external hard drive not booting issue due to Mac operating system. To Restart your Mac;
Go to the Apple menu and click Restart. (or) Press and hold the power key until a dialog box displays and hit the Restart or press R key.
4. Change Preference Settings
One of the reasons why the external hard drive does not show up on Mac is due to Preference settings. If you have not allowed your Mac to access the external hard disk in the preference setting, then Mac won’t show up external hard disk on the desktop. To allow your Mac to show up the external hard drive, edit the preference setting using the below steps;
- Open a Finder window.
- Go to Preference and select General.
- Under “Show these items on the desktop”, check the External disks option.
In most cases, this method will resolve your issue of external hard drive not showing up on Mac desktop or Finder menu.
If your Mac not recognizing external hard drive despite performing the above steps or if this preference setting is already set up, then move down to the below section.
5. Use different Mac or Windows PC
If you still find your Mac not recognizing hard drive then, try connecting the external hard disk to a different Mac system, sometimes there might be a problem with your Mac computer itself.
Connect your external hard drive to a different Mac to find out whether it is mounting on it or not. If the external HDD is mounting on the new or different Mac, then the problem is with your old Mac. In case, if the external hard drive not showing up on both Mac devices, then connect it to a Windows computer.
Quick Note: If your external hard drive is accessible on Windows 10 but not on Mac, then the external hard disk is formatted for Windows computers and not for Mac systems. Check out this article on how to make an external hard disk compatible with Mac.
6. Use Disk Utility
Once you find out that the Mac device is not responsible for the external hard drive not showing up issue. Follow the below steps to run the first aid utility to fix external hard drive corruption.
- Navigate to Go > Utilities > Applications > Disk Utility
- If your external hard drive appears in the Disk Utility, right-click on the drive and select Mount. This will make your external hard drive option available on the desktop and in the Finder menu. Thus, you can access all your files present on the external hard drive.
(Note: If the Mac has already mounted your external hard drive (volume) then, the option Unmount will be displayed.) - If the drive is not accessible then, the Mount option will be greyed out.
(Note: To repair your inaccessible or not showing external hard drive Run First Aid.) - Now, choose the First Aid option and click Run.
- After running the First Aid, if the Disk Utility detects any issues or errors on the external hard drive then, click Repair Disk.
Using this method, you can easily repair minor corruption and access an unrecognized external hard drive on Mac. In case, if the first aid utility fails to repair the external hard drive or SSD, this indicates the following 2 reasons;
A) Your external drive is severely corrupt or broken: If First Aid Disk Utility fails to repair the drive, it could be due to the RAW or broken drive. The file system registry that holds the information of the data present on the drive gets broken or damaged then, Mac does not recognize the external hard drive.
B) The external hard drive file system is not compatible with Mac: External hard drive or USB is formatted using a file system that your Mac cannot read. For example, if an external hard drive is formatted using the NTFS file system then, no Mac computer can read or write the external hard drive. In the same way, if the external hard drive or USB is formatted with the HFS+ file system then, no Windows operating system can support it.
ExFAT and FAT32 are the two most common file systems that can be easily supported by both Windows and Mac operating systems.
Now, the last thing to do to fix the external hard drive not showing up on Mac is to format it using the compatible Mac file systems like exFAT, FAT32, HFS+, or APFS.
7. Format unrecognized External hard drive
Formatting the external HDD on Mac leads to a data loss scenario. Before you format your external hard drive to exFAT, Mac OS Extended (Journaled), FAT, or APFS file system, it is suggested to recover data from it using Remo Recover Mac.
Remo Recover (Mac/ Windows) is designed with advanced scanning algorithms to effortlessly recover files from corrupt, unrecognized, formatted, or inaccessible external hard drive on Mac. This tool is compatible with all the versions of Windows and Mac operating systems including the latest Windows 10 or Mac Big Sur.
To format external hard drive not showing up on Mac:
- Navigate to Disk Utility
- Select the external hard drive not showing up on Mac and click the Erase option
- Now, give a new name to your external hard drive (optional)
- Click the Format button to choose the format type you want to perform on it. (Select exFAT if you want to make sure it's compatible with PC and Mac, otherwise, Mac OS Extended (Journaled) is probably the best option)
- Click on the Erase optionand wait until the Disk utility function removes all the files present on the external hard disk and then reformat it with the selected file system.
Conclusion
In most cases, editing the Preference setting to show the external hard drive on the desktop fixes the issue. However, if the external hard drive is corrupt then, you should repair it using First Aid utility or format it with compatible Mac file systems like exFAT or APFS.